Shoppers FAQ

When are the Victoria Kids Consignments Sales held?
In the Spring and Fall! The Spring & Fall Sales include just about everything a baby or child needs from clothing to toys to bedding.

Is there an admission or parking fee?
Parking AND Admission are always FREE. The VIP Presale requires a pre-paid $10 ticket to enter.

What payment methods do you accept?
Victoria Kids Consignment accepts Visa, Mastercard, Debit and Cash. We do not accept personal cheques. All sales are final.

Why do you charge sales tax?
As defined by Revenue Canada, Victoria Kids Consignment is a registered business and must collect tax. However, many of our items are allowed a point-of-sale rebate of the PST component and are only charged GST.

Do you provide shopping carts?
Victoria Kids Consignment does not provide shopping carts. We can provide you with a large blue bag to use while shopping.

Do you have fitting rooms?
No. Due to security reasons, we are unable to provide fitting rooms.

Can I bring my child(ren) to the sale?
Yes, but please keep in mind that the sale can be very crowded and busy at times. Please make sure you keep your children close to you at all times.

What items are discounted on Half-Price Day?
On the final day of the sale event, items marked ‘Discount: Yes’ will be reduced by 50%. Items marked ‘Discount: No’ will not be discounted. It is up to each Seller to determine which items are discounted and which ones are not.

How do I get into a presale?
Volunteer, Sell or purchase a VIP Presale ticket.  Visit our Presales page for more details.


Sellers FAQ

Do you only accept infant items?
Victoria Kids Consignment sale is a children’s consignment sale, which means anything baby, toddler, or child related.  Check out our extensive list of Items Accepted.

Can I consign “play clothes?”
All clothing must be in excellent condition.  This means no stains, tears, missing buttons, etc. Items will be inspected for quality at check-in and any item not meeting the quality standards for the sale will be returned to the Consignor.  Please see our Items Accepted page for additional details.

How many items can I sell?
Each Seller must bring a minimum of $50 in inventory.  The maximum number of items allowed is 200.  Within the 200 item maximum, only 75 of those items can be clothing items.

Who sets the prices for the items?
Each Seller sets their own prices.  The minimum price per item is $2.00.  During the sale there is no negotiating the prices.  The final day of the sale is the optional half-price day. It is up to each Consignor to decide which items will be discounted on that day.

Why is there a registration fee?
Your registration fee helps cover the cost of the venue rental, insurance, advertising, etc.

How much money will I make?
Every Seller will earn a minimum of 60% of their sales.  Sellers who sign up to volunteer at the sale can earn a higher percentage for their items.  Check out our Volunteer Incentives page for more information.

When do I get paid?
Payments will be processed via e-transfer only no later than 7 days after the close of the sale.

Why can’t I hand-write my tags?
All items must be tagged using the MyConsignment Manager system. Tags will print with a barcode on them, which will allow us to scan them at checkout.  The system is very user-friendly and you will enjoy being able to have an inventory of all your items.

Why do I need to give a detailed description on tags?
This will allow us to find items that have been separated from their tags.  The more detailed the description, the better chance we have of finding the lost items.  i.e. a tag with a description of ‘pink shirt’ vs. a tag with a description of ‘GAP pink shirt w/ light purple flowers, size 12-month.

Is there a way to track which items have sold?
The software system (MyConsignment Manager) we use allows you to track each item.  You can log-in during the sale to see what items sold that day.

What happens to any unsold items?
Items will either be returned to the Consignor at the designated pick-up time or donated to a local charity.  If you would like to donate your items, please be sure to check ‘Donate: Yes’ during the inventory/tagging process online. Any items not picked up by the designated time will become property of Victoria Kids Consignment and will be donated, no exceptions!

Do I have to sort through the racks to find my unsold items?
No, we will have your items sorted for you for a quick pick up.

Will I get my hangers back?
No, we leave the clothing on the hanger at check-out.  Many clothing items are pinned to the hangers and removing them at check-out will take too much time.  Many of our consignors shop the sale, so their supply is replenished from what they buy.

Do I need to be present for the entire sale?
No!  That’s why Victoria Kids Consignment is so much easier than say, a garage sale.  All you have to do is prepare and tag your items and drop them off at the designated time you pick.  Then put your feet up and let us do the rest!  If you elect to donate your items you don’t need to return for them at the end of the sale.  If you check ‘Donate: No’ then you will be expected to pick up your items at the designated time.  Check out the Pick-Up page for more information on when you pick up your unsold items.


Volunteers FAQ

Can anyone sign up as a Volunteer and attend the Volunteer presale?
Yes, anyone 18 years of age or older may sign up to volunteer on a first come, first served basis. You do not have to be a Consignor to Volunteer.  For more information or to sign up, visit our Volunteer Info page.

How long are the Volunteer shifts?
Our Volunteer shifts are 4 hours per shift.

What kind of work will a Volunteer do?
We need volunteers to help set-up the sale, check-in Sellers, assist customers during the sale, sort unsold merchandise for pick-up and tear-down after the sale.

Do you provide childcare for Volunteers?
No. Please do not bring your child(ren) to your volunteer shift.

Can I volunteer my husband/partner to work instead of me?
Absolutely!  We will always welcome some extra muscle, especially during our set-up and tear-down shifts.